Parent Reviews of Journey Early Learning
4.8
(Overall rating from 45 centres)
1305 reviews View All
Our children are so happy at Journey Fernvale. Everything is included in the fees, educators are friendly and engaging. The environment is AMAZING!...
Our children are so happy at Journey Fernvale. Everything is included in the fees, educators are friendly and engaging. The environment is AMAZING!...
I would highly recommend Journey ELC Burwood to all parents. Our eldest daughter is almost ready to graduate and begin the next stage of...
Our son Galen is 4, full of energy and curiosity, and finding the right early learning environment for him hasn’t always been easy....
Lovely centre and welcoming staff.
We’re so grateful to the amazing team at this centre, especially Rose and Monique, for the care and attention they’ve shown our child....
Thank you, Journey Lara, for taking such wonderful care of my girls. We recently moved from the Northern Territory, and my youngest has spent...
Love this centre, everyone is so friendly and my child loves his educators, thanks team 🫶🏼 Special mentions to Gill, Lizzy, Liz, Jane &...
Strongly recommend
Journey Werribee stands out as a childcare provider where educator consistency appears higher than many in the sector. For families seeking a reliable,...
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Meet The Team
Centre Managers
The Heart and Soul of Our Centres
"Enthusiastic, passionate, and experienced. That\u0027s how we describe our Centre Managers. They are the heart and soul of our centres! They love interacting..."
Admins
The Guiding Hands
"Our Admins are guiding hands with many talents to help our Centre Managers make Journey a unique experience for our children and families."
Chefs and Kitchen Hands
The Food Magicians
"The kitchen is a central point in every home where everyone comes together. And that is precisely the case at Journey. The chef..."
Early Childhood Teachers
The Builders of Bright Futures
"Our teachers are passionate about setting the course for our little ones in a successful direction and preparing their transition to school as..."
Educators
The Spark of Inspiration in Every Child
"What sets our Journey Educators apart is that they are all considerate, educated, inspiring and welcoming. They shape our children\u0027s future creating a..."
FAQs
Have Questions About Journey Early Learning? We’re here to help
Do you offer casual and emergency care?
Casual bookings for extra days are welcome if the centre has a vacancy. View real-time availability and make a casual booking outside of normal operating hours with our Casual Bookings app, or contact the centre manager directly.
How does the enrolment process work?
After your tour, the Journey enrolments team will be in touch to discuss the enrolment process. The enrolments team will work through the documentation requirements with you. All enrolment documents are available online. Any information provided as part of the enrolment process is strictly confidential and will only be used internally for the direct purposes of your child’s enrolment. Parent/guardian permission will be sought if information is required for any other use. Further privacy information can be found on our Enrolment Application Form.
What is orientation and when does it occur?
Once your enrolment is confirmed and bond paid, we welcome you to complete your orientation at the centre. We recognise and respect each individual child and family, and work with you to develop a personalised orientation plan. Before your child’s first day, we encourage you to talk to them about all the fun and exciting adventures they have to look forward to. It is also extremely beneficial to visit the centre and play together during orientation so you both feel comfortable and confident. This will ensure you and your child are familiar with the centre’s environment and routine.
What is the process for signing in and out?
Parents, friends and family members who are authorised to collect your child should make certain that the sign in and sign out system is followed at all times. This ensures that in the event of an emergency, we have a record of your child’s attendance. If your child has been absent, it is important to record them as ‘absent’ on the day they were not at the centre. This needs to be confirmed the day after the absence.
What if I’m late to collect my child?
Late fees will apply if your child is collected after the centre operating hours. Additional terms and conditions may apply.
Public Holidays & Sick Days
Under the Commonwealth Government’s CCS Regulations, CCS applies for up to 42 unexplained absences per financial year; this includes absences due to holidays, public holidays or sickness. Once the initial 42 days have been exhausted, additional absences may be claimed under certain circumstances. Families will be credited $30 for permanent bookings that fall on Public Holidays. Sick days are charged at the normal fee.
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